Shipping Policy

At Kosmetica.es, we work hard to ensure your order arrives quickly, safely, and without complications. Below, you will find our full shipping policy:

📦 Free Shipping

All orders include free shipping, with no minimum purchase required. There are no extra fees or hidden costs.

🌍 Shipping Areas

We currently ship exclusively to:

• Mainland Spain
• Balearic Islands

📌 We do not ship to the Canary Islands, Ceuta, Melilla, or internationally at this time.

⏱️ Order Preparation

Orders are prepared within approximately 24 to 48 business hours. All items are carefully checked before dispatch to ensure they arrive in perfect condition.

🚚 Delivery Times

Estimated delivery time:

• 2 to 5 business days for Mainland Spain
• 3 to 6 business days for Balearic Islands

Delivery times may vary during high-demand periods, promotions, or public holidays.

🚀 Fast Delivery in Valencia

In selected Valencia postal codes, we offer express delivery, handled directly by our team. If your address qualifies, you will be notified during checkout.

📬 Shipping Information

Once your order has been shipped, you will receive an email confirmation and tracking details (if available).

If you have any questions about your shipment, you can contact us:

📧 Email: hello@kosmetica.es
📞 Phone / WhatsApp: +34 674 02 48 13